Contact Us
Last updated: August 2026
Mera Adda is operated by Robosol India. Email is the fastest way to reach us.
General support
support@meraadda.in
Account problems, bugs, verification codes that never arrived, anything else.
We reply within 48 hours, usually sooner.
Grievance Officer
Appointed under the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020.
Grievance Officer, Robosol India
Robosol India
Kolkata, West Bengal, India
grievance@meraadda.in
| Stage | Timeframe |
|---|---|
| We acknowledge your complaint | Within 48 hours |
| We resolve it | Within 15 days |
Reporting someone
For harassment, impersonation or anything that breaks our Terms, please use the Report option in the app rather than email. It reaches the moderation queue directly and carries the context we need - which account, which post, what happened.
For anything urgent involving a risk to someone's safety, contact your local police first, then write to the Grievance Officer above.
Privacy and data requests
To see, correct or delete the data we hold about you, email support@meraadda.in from your registered address. See the Privacy Policy for what those rights cover.
You can delete your account yourself at any time from Settings, without contacting us.
Postal address
Robosol India
Kolkata, West Bengal, India